Policy

Acappella Nail Spa – Client Policy

Welcome to Acappella Nail Spa! We’re dedicated to giving you a relaxing, luxurious, and enjoyable experience every time. To ensure the best service for all our guests, please take a moment to review our policies:

1. 1. Appointments & Punctuality

      • Please arrive on time for your appointment. Late arrivals may result in a shortened service or rescheduling.
      • Cancellations or reschedules should be made at least 24 hours in advance.
      • Repeated no-shows may result in the refusal of future appointments.    

   2. No Refund Policy

      • Once a service or product is booked or purchased, we are unable to offer refunds.
      • Your satisfaction matters! If something isn’t perfect, we’re happy to provide adjustments, exchanges, or complimentary solutions whenever possible.

   3. Health & Safety

      • For the safety of all clients, please inform us of any allergies, skin conditions, or medical concerns before your service.
      • We maintain strict hygiene and sterilization standards for your peace of mind.

   4. Respectful Environment

      • We strive to create a calm and welcoming environment. Please respect our staff and other clients during your visit.

   5. Gift Cards & Promotions

      • We strive to create a calm and welcoming environment. Please respect our staff and other clients during your visit.
      • Gift cards are non-refundable and cannot be redeemed for cash
      • Promotions and discounts cannot be combined.
      • Expiration dates may apply; check the term on purchase

   6. Liability

      • The salon is not responsible for allergic reactions or injuries caused by failure to disclose medical conditions.
      • Clients use services at their own risk.

Thank you for choosing Acapella Nail Spa. Your trust means everything to us, and we look forward to pampering you on every visit